With its existing broad and powerful portfolio of market-leading advanced analytics, business intelligence and industry-specific solutions, SAS now has the leading revenue-management offering designed specifically for the travel and hospitality industries. IDeaS customers will benefit from the global resources of SAS, a $2 billion company.
This acquisition further establishes SAS as a leader in this area by complementing SASâ retail revenue optimisation suite, which is currently deployed by a number of global retailers such as Hudsonâs Bay Company of Canada and Kohlâs Department Stores.
SAS gains a robust application portfolio and technology foundation for extending IDeaS price and revenue optimisation to other industries. SASÂ® solutions will leverage these revenue- and price-optimisation capabilities to help organisations gain deeper insights into their customers and operations to maximise profitability.
"Effective revenue management is an essential tool, process and discipline for nearly all asset managers who serve customer demand that varies by market segment, season and economic cycle,â said Bill Carroll, Senior Lecturer at Cornell University School of Hotel Administration. âGetting it right can make the difference between profitability and non-profitability. An RM system based on advanced analytics is critical to any firmâs overall revenue-management strategy."
Carroll, formerly Division Vice President for Global Marketing Planning at Hertz Corp., said businesses can significantly increase their success with revenue management.
Since deploying the IDeaS solution, the Wilshire Grand Los Angeles has enjoyed an approximately four percent revenue increase.
âWeâre definitely ahead of the competition,â said Greg Moon, Area Director of Revenue Management at the Wilshire Grand. âOnce we started using IDeaS V5i, we realised we could achieve higher rates when we didnât think we could before and soon started noticing a significant return.â
Moon said that the IDeaS solution also saves payroll costs because highly accurate forecasts allow The Wilshire Grand to anticipate number of rooms to be sold and plan for the amount of staff needed in a given week.
âIDeaS is extremely successful in the hospitality industry, and its highly regarded application base is capable of much more,â said Jim Goodnight, CEO of SAS. âSAS will build on that for other industries while remaining attentive to the extremely loyal IDeaS customer base. SAS has the will, the resources and the domain expertise to nurture the potential of IDeaS.â
IDeaS, with 200 employees, is now a wholly owned subsidiary of SAS but will continue operating under its current management. Its global customers include: Hilton, Hyatt International, Mandarin Oriental, Intercontinental Hotels Group, The Venetian Hotel and Casino, Stations Casinos, Lindner Hotels, Fairmont Hotels, Manchester Airport Group and BAA.
Price- and revenue-optimisation solutions such as IDeaS grew from airline industry deregulation, when carriers sought to maximise profitability in a newly competitive industry. The revenue management discipline (sometimes called yield management) now permeates hospitality and travel sectors, taking limited, perishable resources, predicting consumer behavior and adjusting pricing to maximise profit. A prime example: business hotels offering deep discounts for weekenders to encourage bookings for soft demand days.
IDeaS delivers solutions via âsoftware as a service.â Customers access applications over the Internet, eliminating costs for new hardware and software installation. Software upgrades are painless, as IDeaS makes the changes on its Internet host.
âSAS is a perfect fit for IDeaS. Customers of neither company are locked into long-term licenses, so we both have to earn our customersâ business on a daily basis,â said Ed Booth, CEO and Chairman of IDeaS. âWe have sought for some time to expand our scope beyond hospitality applications and SAS, with a corporate culture remarkably similar to ours, will provide IDeaS with the resources to stretch its wings.â
Both SAS and IDeaS are privately held. Financial terms of the acquisition are not available.