GFTâs process of internationalisation created the increased demand for integrated quality of methodology across all of the companyâs projects. As the company expanded across Europe and globally in the early part of the decade, it also began its CMMi accreditation process; GFT Iberia achieved CMM Level II in December 2003 after seven months, the shortest time ever. Today, GFTâs Global Delivery Units in the Services Division have been recognised, by the internationally regarded CMMi, as having reached the third level of process maturity.
Underlining GFTâs commitment to developing its quality maturity, its first Chief Quality Officer has a mission to ensure that the cornerstones of GFTâs Global Delivery Model are adhered to across the company. Manuel Urban commented, âWith the rest of the team at the GFT Quality Office, we will be ensuring that each project at our development locations worldwide, can offer its clients the benefits of our common development methodology, globalised services network and maturity model of process improvementâ.
This approach has already resulted in benefits for GFTâs clients. In the UK, Graham Underwood (Managing Director) commented, âmany of our projects are delivered by our teams in Spain and Brazil, along with their UK counterparts. It is therefore vital for us to have a recognised, mature and standardised methodology, which focuses on generating consistent quality of service. The Level 3 certification offers our clients increased visibility into the workings of the project and confidence in the quality of the outcome, regardless of where in the world the work takes placeâ.