The Moroccan centre is part of Capgeminiâs RightshoreÂ® service which offers clients the best skills in the best location in the world at a competitive price via its centers in India, Poland, China and Latin America. In addition to a perfect command of the French language, Morocco is a breeding ground for first-rate young graduates from engineering schools, universities and private training establishments, at competitive rates. Finally, the proximity of the country and its historical links with France appear as major assets to Capgeminiâs French clients that are looking for RightshoreÂ® solutions close to France.
For Philippe Grangeon, President of Capgemini Technology Services Maroc SA and member of the Group Executive Committee, âMorocco is a very well- adapted destination for French clients thanks in particular to its pool of talent and the strong involvement of the government in developing the IT sector through incentives such as the creation of dedicated zones - such as Casanearshore -, and an ambitious, targeted training plan. Moreover, we can rely on a very motivated local management team that is very enthusiastic about developing Capgeminiâs activities in Moroccoâ.
The Casablanca centre has been managed by Moncef Benabdeslam, a Moroccan Engineer who graduated from the Ecole nationale supÃ©rieure des techniques avancÃ©es (ENSTA) in Paris, and worked for several Consulting firms in France before going back to Morocco in the financial and call centers sectors. Located in the heart of Casablanca, Capgemini Technology Services Maroc SA will move next year to Casanearshore (a business park devoted exclusively to offshore activities) and its own building measuring 5,500mÂ². The centre already operates on a completely integrated model where the resources mobilized for clients are grouped into a single team, wherever they are located in France or Morocco. This organizational model is in response to the Groupâs industrialization strategy: RightshoreÂ® employees and the client team in France work together at all stages of the project (from specifications to design and coding), and share the same responsibilities and aims.
âCapgemini Technology Services Maroc SA has already adopted the âone-teamâ collaboration method, says Moncef Benabdeslam, Executive Director of Capgemini Morocco. âThis organization has already proved its worth by providing clients with a united team facing the same challenges and working towards the same aims.â
Key French clients have already put their trust in the Capgemini Moroccan centre for their IT projects, particularly in the financial services and telecoms sectors, but also in the public sector. Capgemini is the preferred partner of a large French bank for its French-language development and application maintenance projects. It has also been chosen by a major telephone operator to implement its sales administration system.
In response to the industrialization strategy of its French clients, Capgemini aims to be the first services company to offer comprehensive services from Morocco, from IT systems integration to outsourcing. The Group plans to develop BPO by the end of 2008, using the Groupâs expertise in this area and the experience of local management.