Opalisâ RBA solution delivers automation through innovative orchestration of IT processes, thereby reducing the manual repetitive efforts that are burdensome, wasteful, and prone to error, yet which must be done by IT to ensure enterprise grade operations. Opalisâ solution is based on a scalable architecture, broad IT workflow automation capabilities, an easy-to-use administrator interface for modification of pre-existing workflows or creation of new ones, and extensive integration capabilities for hundreds of IT management and provisioning products. For customers employing ITIL, Opalis offers automated enforcement of ITIL processes and a user-friendly dashboard for reliable and compliant reporting.
"Opalis is the clear leader in this market, both in terms of the maturity of its business and in the design and delivery capabilities of its solutions," said Tom Kelly, managing director, Logicalis UK. "Over the next 12-18 months, we will see integration and automation of IT operations widely adopted into the mainstream. Logicalis intends to be the de-facto partner for organisations looking to deliver cost-effective high-quality IT services 24x7."
Yale Tankus, VP of strategy and business development for Opalis commented: âLogicalis is a leading provider of high-performance IT integration solutions globally and has an excellent reputation. We are delighted that Logicalis has chosen Opalis after an extensive evaluation, and look forward to providing solutions to enterprise customers which deliver best return on IT spend, while still providing the high quality of service they require. This ensures IT service evolves with the needs of the organisation and can be optimised in response to changing ICT goals.â