The migrations to version 6.4 of both BASE24-eps and Payments Manager were seamless transitions for both Frost and ACIâs project team. The bank experienced no unexpected downtime or interruptions in its daily business, and the migration was virtually transparent to customers.
âWe are very pleased with the way this migration was implemented,â Ray Zapata, senior vice president for Frost, said. âTo have no unplanned or unexpected interruptions is a testament to the effort of the ACI and Frost project teams."
âThe BASE24-eps and Payments Manager migrations positioned Frost to take advantage of an in-house systems deployment in terms of control, management and launch of new services,â said Tom Houghton, vice president of services at ACI.
BASE24-eps represents the next generation of ACIâs world-class payments platform. The software is an integrated solution to acquire, authenticate, route, switch and authorise financial transactions across multiple channels.
âWe have been very pleased with the stability and quality of BASE24-eps,â said Zapata. âThe additional security and features in version 6.4 will allow us to do more in-house, which will allow us to save money and improve customer service.â
The bank also implemented the latest version of Payments Manager to manage reconciliation with the Pulse network and provide settlement and reporting for the bankâs ATM network.