In many financial process outsourcing initiatives, technology has quickly emerged as a key differentiator, particularly as the global BPO market becomes more competitive. With industry estimates indicating that more than 90 percent of finance-oriented outsourcing contracts seek to include the accounts payable function, the ability to expand capabilities in this area is critical for outsourcing providers. Choosing to deploy Bottomlineâs invoice management software capabilities through this partnership will enable Infosys BPO to bring to market an easy to deploy, cost-effective alternative to manual, in-house invoice processing for its clients.
âThe selection of Bottomline by one of the worldâs largest BPO providers further confirms our strategy of extending our payment capabilities into a full accounts payable automation suite,â said Rob Eberle, President and CEO of Bottomline Technologies. âThis partnership allows us to address outsourcing demand and establish a new channel for the delivery of our solutions. Weâre excited by the opportunity to work with Infosys BPO, supplying technologies which can help solve the invoice processing challenges of their clients.â
Bottomlineâs approach to invoice automation, which combines software for electronic workflow and payment with fully outsourced services for invoice data capture, enables organizations to immediately realize the benefits of electronic invoicing by accepting both electronic and paper invoices. With all invoices represented as electronic data files, users are not only able to accelerate invoice approval but gain new levels of insight into departmental spend and the overall efficiency of working capital.
âIn order to drive maximum benefit for our clients, we partner to provide best-of-breed technology solutions from companies such as Bottomline,â said Amitabh Chaudhry, CEO & MD, Infosys BPO. âAccounts payable represents a non-core, labor-intensive process prime for outsourcing. Through our partnership with Bottomline, we believe we have found the right mix of expertise and product capabilities to deliver a best-in-class approach to transforming this business function.â