Under the agreement, Groupamaâs personal injury claims handlers in Borehamwood and Portsmouth, UK, will be using the Web-based version of Colossus to support their evaluation of general damages in personal injury claims.
Colossus is the general insurance industryâs most comprehensive and widely used knowledge-based claims evaluation system. Today claims handlers at more than 50 companies worldwide use Colossus to evaluate general damages. The system promotes fair and consistent personal injury claims assessment through the use of software that is based on thousands of rules intended to help adjusters assess a wide variety of claims and medical information.
âDuring the trial, Colossus became an important part of our claims process and its roll-out will further enhance the excellence of Groupamaâs claims operations,â said Graham Gibson, Groupamaâs UK Claims director. âWe have chosen a solution that is clearly the market leader and benefits from a large and active user group.â
âGroupama Insurances' decision to use Colossus further validates CSC's position as a leader in financial services solutions,â said John Maitz, CSC vice president of general insurance in Europe, the Middle East and Africa. âWe welcome Groupama as an important new member of our user community.â