DRC introduces DecisionMaker Assistant for Automated Underwriting

Honolulu, HI – 29 August 2007

DRC today announced the introduction and general availability of DecisionMaker™ Assistant (DM Assistant). DM Assistant, the latest addition to DRC’s DecisionMaker solution suite, enables real-time automated underwriting at point of sale. DM Assistant is available for immediate delivery and is currently installed and in production use at Anchor General Insurance Agency, Inc.

With DM Assistant, P&C insurance companies can offer distribution channels ‘once and done’ real time service for quoting, underwriting rules and point of sale policy fulfillment. Unlike traditional environments where rule changes require time, programming and additional sales training, with DM Assistant business users are empowered to very quickly and easily promote new rules, forms and output throughout distribution channels.

Anchor General is currently utilizing DM Assistant for its agency auto point of sales process in Texas and California. Arizona will be released by September 30th. John Amat, CIO for Anchor, said, “By implementing DM Assistant, we have reduced our average customer sales cycle to three to four minutes compared to the seven days it used to require. We have confidence that we are pricing properly with customers quickly being issued a policy and identification cards. The days of prolonged underwriting review for new business are over.”

With DM Assistant much of the sales process is automated with any inadequate or conflicting information quickly identified, resulting in the notification to the point of sale to allow for correction and resubmission. Once approved, a policy declaration page and insurance identification cards are printed at point of sale. The closed loop and streamlined process provided with DM Assistant ensures enforcement of best practices and a ‘once and done’ method for policy fulfillment.

“Our customers are increasingly asking for straight through processing for new business,” said Karen Yamamoto, DRC’s VP of Product Development. “DM Assistant delivers this capability while ensuring enforcement of underwriting rules for each risk to provide optimum self service for all distribution channels.”

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