With DM Assistant, P&C insurance companies can offer distribution channels âonce and doneâ real time service for quoting, underwriting rules and point of sale policy fulfillment. Unlike traditional environments where rule changes require time, programming and additional sales training, with DM Assistant business users are empowered to very quickly and easily promote new rules, forms and output throughout distribution channels.
Anchor General is currently utilizing DM Assistant for its agency auto point of sales process in Texas and California. Arizona will be released by September 30th. John Amat, CIO for Anchor, said, âBy implementing DM Assistant, we have reduced our average customer sales cycle to three to four minutes compared to the seven days it used to require. We have confidence that we are pricing properly with customers quickly being issued a policy and identification cards. The days of prolonged underwriting review for new business are over.â
With DM Assistant much of the sales process is automated with any inadequate or conflicting information quickly identified, resulting in the notification to the point of sale to allow for correction and resubmission. Once approved, a policy declaration page and insurance identification cards are printed at point of sale. The closed loop and streamlined process provided with DM Assistant ensures enforcement of best practices and a âonce and doneâ method for policy fulfillment.
âOur customers are increasingly asking for straight through processing for new business,â said Karen Yamamoto, DRCâs VP of Product Development. âDM Assistant delivers this capability while ensuring enforcement of underwriting rules for each risk to provide optimum self service for all distribution channels.â