BPCâs SmartVista solution will be central to the bankâs strategy for enhanced client-oriented offering and improved customer service in compliance with the highest international standards. It will provide Credit Dnepr Bank with a broad range of functionality, from traditional debit and credit cards issuing and acquiring, to advanced consumer banking features, including multi-channel financial service delivery.
The bankâs goal is for SmartVista to become its financial transaction processing platform to expand the geographical reach of its card business, to effectively manage service delivery channels, and to provide additional value-added services via ATMs and kiosks, including loan repayments, funds transfers to different accounts, account replenishment using cash-in facility, payments to service providers, etc.
With BPCâs SmartVista, Credit Dnepr Bank is now equipped with effective tools to bring to market new innovative card products, to easily tailor loyalty programs for bank customers and partners, to offer even faster customer response, and to deliver enhanced product offering using a wide range of delivery channels, including mobile devices.
âOur commitment to leading-edge technology and world-class customer service enables us to meet our customersâ expectations with innovative product offering. From a business perspective, the new transaction processing solution will provide our bank with a future platform to support our aggressive growth plans and to introduce new 24x7 delivery channels, so that our customers could enjoy faster and convenient service,â commented Pavel Makarov, Chairman of the Board, Credit Dnepr Bank.
âThe agreement with Credit Dnepr Bank highlights BPCâs growing profile in the Ukrainian market and SmartVista reputation as the card processing solution of choice. Due to the unique combination of SmartVista OLTP capabilities, delivery channels integration through a single transaction engine and support for sophisticated retail products, the bank will take full advantage of new innovative ways of doing businessâ said Vasily Volynskiy, Director âBPC-Ukraineâ.