A noted global expert in risk management, compliance and operational efficiency, Ms. Garcia will direct activities focusing on Enterprise Risk Management and Compliance in financial services. Her key responsibility is to analyse the trends and challenges facing clients and prospects and ensure the effectiveness of CBS solutions in addressing operational risk and regulatory compliance in transactional and client facing applications.
"Risk management and compliance are pervasive process disciplines that are transforming the way financial institutions around the globe do business. Beyond tactical compliance with the ever-changing regulatory landscape, financial institutions may rely on robust risk and compliance processes to achieve greater operational efficiency, enhance business performance, and greatly strengthen the customer experience. As Fiserv clients note that these business drivers are of utmost importance for success, we know that the addition of Virginia relays our deep commitment to the worth of risk and compliance," said Tony Catalfano, President, Fiserv CBS Worldwide.
For the past six years, Garcia served in various roles at TowerGroup, including enterprise risk management and compliance, and most recently as Research Director of the Financial Services Strategies practice, with responsibility for operational resilience, outsourcing, and analytics. In this role Virginia worked extensively with bank clients and IT vendors to develop strategies to address important topics such as BSA compliance, Basel II, Sarbanes Oxley and IAS. A sought-after international conference speaker, Virginia's research on Risk Management and Compliance has been published extensively.
She is frequently quoted in industry periodicals and has been published in global publications including the Financial Times, The New York Times, The Banker, Bank Technology News, CIO Magazine and American Banker.