Honolulu, HI January 17, 2006â Decision Research Corporation today announced the immediate availability of Portal Access, enabling insurers to offer agents and other distribution channels real-time access to their policy administration system. Now available for all Decision Research clients, the optional, add-on module is already in production use at Unique Insurance.
With the extended Portal Access capabilities, Decision Research clients are able to deploy a single solution for all their policy administration needs, from home office to field agents. With immediate, anywhere, anytime access to a single, current source of information and functionality, all stakeholders are assured efficient and accurate policy processing. Insurers utilizing a policy administration system other than DecisionMaker may also take advantage of Portal Access through a configurable interface to their system of choice.
Portal Access highlights include:
. User friendly Browser-based data collection
. Integration with policy administration systems
. User specific access to policies and quotations
. Ability to create supporting document: Declaration Page, Proof of Insurance Cards, and Quotation Proposals
Matthew Dutkanych, President of Unique Insurance Company, commented, "We had a great deal of confidence in Decision Research and the DecisionMaker solution, so working with their team to be the first to implement is a great opportunity for us. We are extremely impressed with the ease-of-use and capabilities that we can offer directly to our agency force. The system provides a fully-integrated, unified solution and has eliminated the need for 3rd party agency software solutions."
Karen Yamamoto of Decision Research, added, "We look at Portal Access as a natural extension of the policy administration process. While efficiency in the back office is critical, streamlining the entire process to include the field operation, whether to the agent or directly to the insured, is just as important for process efficiency and service quality. For insurers, being easy to do business with is becoming more and more of a competitive advantage and we see Portal Access as a tool to give them the edge."