Prior to the Daybreak implementation, ACC would originate loans and pass the information to a third party for loan servicing. With Daybreak, ACC takes control of this data to service its own loans.
âApart from the real-time account maintenance capability of the system, the big benefit from our implementation is Daybreakâs ease of use which enabled us to quickly train our collectors in just one day. I have never seen real-time customer transaction maintenance, including the ârolling backâ of previously applied transactions, as accurate as that provided by the Daybreak solution. In addition, the setup for the queue functionality and queue tracking enables Managers and Supervisors to monitor collectors very closely.â said John Cruz, VP (Contract Servicing), ACC Consumer Finance
Speaking on the occasion, Sajal Mukherjee - CEO SuperSolutions Corporation said â We are very pleased that ACC Consumer Finance is now live with Daybreak as an integral part of their technology backbone. The benefits that our solution brings to ACC reflect the flexibility and scalability of our offering.â
ACC Consumer Finance, based in San Diego, California, underwrites and buys sub-prime automobile installment contracts from new-vehicle franchised dealers. Founded in 2004, ACC strives to provide outstanding, individualized service and rapid funding to its dealership clients, while providing vastly superior operating controls and financial structures for its credit union partners.