LONDON, UK, 16 February 2006 - TIBCO Software Inc. (NASDAQ: TIBX), a leading business integration and process management software company, today announced that Pirelli Group's IT partner - the Shared Service Center (SSC)
- has appointed TIBCO as its trusted integration partner for the fourth consecutive year. TIBCO maintained this leadership position within SSC even in today's quickly evolving market.
A TIBCO customer since 2000, SSC is deploying TIBCO solutions to introduce value-add services, improve customer service and to drive further operational efficiencies through its progressive adoption of a Service-Oriented Architecture.
Commenting on its decision to partner with TIBCO, Dario Scagliotti, SSC's CEO, said: "TIBCO remains a very valuable partner for SSC. In the last four years, TIBCO has consistently delivered mission critical projects on-time and on-budget. Today, the quality of TIBCO's solutions remains unequalled. A critical factor for SSC continuing its relationship with TIBCO is the ease with which new solutions can be integrated with the existing technology infrastructure, without impacting or interfering with essential event transactions. In the fast-moving and highly competitive telco industry, this flexibility is critical for keeping our internal customers ahead of their competitors."
A further advantage cited by SSC for continuing its relationship with TIBCO is the scalability of TIBCO's product stack. This protects the customers' legacy investments, and provides continuity with existing applications and interface designs. TIBCO solutions enable SSC's partners to reliably and effectively deliver new services to their customers, as well as the ability to monitor end-to-end, single events, between its partners and their customers.
In the fiercely competitive and increasingly commoditized telecommunications market, customer service and effective and reliable service delivery are critical success factors for reducing customer churn. By implementing an SOA architecture, SSC can better predict the business - and hence act upon - customer requirements and changing market dynamics promptly and effectively.
Fabio Pulidori, TIBCO's Vice President, Southern Europe, said: "In its industry segments, the Pirelli Group stands apart as the most proactive adopter of an SOA environment. Its on-going success is testimony to the real-world benefits that TIBCO solutions have delivered to date. With this renewed appointment, TIBCO is confident that its technology will continue to play a critical role in the on-going growth and success of SSC's partners."