FSSC partners with ROI Institute to measure return on investment in training

16 February 2006

The Financial Services Skills Council (FSSC) has joined forces with the ROI Institute in the UK to demonstrate the real business value of investing in learning and performance and give financial services firms the opportunity to achieve ROI Institute/FSSC Certification.

The two organisations have co-hosted a number of successful employer briefing sessions, which provided an introduction to the evaluation approach and methodology pioneered by the ROI Institute. The Institute teaches organisations how to implement a credible, robust, cost-effective and replicable process that generates decision-making about training effectiveness and its contribution to organisational objectives.

A number of firms – including Kleinwort Benson and the Finance & Leasing Association – have already signed up for the first ROI Institute/FSSC Certification Programme, which kicks off with a two-day Competency Building Workshop on 2 and 3 March 2006. The workshop will build participants’ understanding of the methodology and provide the opportunity to proceed towards the completion of a full evaluation project and ROI Institute Certification. Support will be provided in selecting a case study and drafting the evaluation strategy. Participants wishing to deepen their knowledge and receive additional coaching support on their evaluation case may join a three-day workshop in June.

Firms who demonstrate competence through the successful completion of a full evaluation and approval of the documented case study will achieve ROI Institute certification. Additionally, the FSSC is developing exemplar status under its suite of accreditation schemes for organisations that have shown a continued commitment to the development of training excellence by achieving ROI Institute certification.

FSSC Standards & Accreditation Director Lucy Courtenay said: “Employers in the financial services industry spend substantial sums each year on training. The new ROI Institute/FSSC initiative represents an important step forward in ensuring that it spends that money wisely.”

Jane Massy, ROI Institute Partner in the UK, added: “I am delighted at the success of this alliance with the FSSC, the first full agreement with a Sector Skills Council that we have in place. Together we have already introduced over 100 people in this sector to a method of building effective and efficient evaluation systems that will enable them to demonstrate to senior executive and board level colleagues the real business benefit of investing in learning and development.”

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