Gartner estimates that the revenue for the Telecom Expense Management (TEM) market consisting of software and IT services will grow to reach $1.5 billion by 2010 (at a compounded annual rate of growth of almost 40%).
Twenty three (23) vendors were profiled in the TEM MarketScope from a base of over 100 companies who provide telecom expense management services in North America. Companies were evaluated based on five criteria including business model, customer experience, innovation, product and service, and overall viability.
According to the report, the acquisition, provisioning and management of telecommunications and network assets continues to be a challenge for IT departments and business units.
âSince we believe a successful TEM strategy must start with strategic sourcing and procurement, we are pleased that Gartner has rated Avotusâ eProcurement capabilities in this latest MarketScope,â commented Fred Lizza, president and CEO at Avotus. âBy using our online reverse auction which has been developed specifically for communications procurements, we guarantee that our customers will get better results than by any other means.â
Intelligent Communications Managementâ¢ (ICM) is Avotusâ unique Telecom Expense Management model that enables any company to bring together decision-critical information about communications expenses and systems usage with electronic procurement. Avotus ICM is a single, actionable, technology and best practices-based environment that is built upon three key integrated business processes:
â¢ eProcurement â is revolutionizing the way companies source communications by automating the entire RFx and procurement process using an online reverse auction.
â¢ Expense Management - relieves organizations of the efforts and costs associated with provisioning, communications inventory management, invoice processing and reconciliation
â¢ Usage Management â provides visibility to all telecom usage and expenses throughout the enterprise, assisting in the expansion of wireless capabilities, migration to IP, and adoption of other core new technologies.