London, UK – 18 December 2006

All Transactions Saved Even During Back Office Outage

Citing the results of a recently completed implementation and production phase of a new Order Management System (OMS) that proved the dual mission-critical benefits of scalability and fault tolerance in GigaSpaces’ Space-Based Architecture solution, Virgin Mobile’s (LSE:VMOB) Head of Architecture Julian Browne announced today that the organization, UK’s largest mobile virtual network operator, has significantly expanded its relationship by signing an enterprise license agreement with GigaSpaces.

“We now see GigaSpaces’ Space-Based Architecture as a key element in our ongoing strategy,” said Browne. “Performance testing went well, but even our high expectations were blown away when we launched in August. Customers started generating up to three times the number of previous orders per day. The GigaSpaces engine scaled easily, and even when older backend systems were unavailable, we never lost a single transaction.”

Virgin Mobile, which has attracted more than four million customers since its launch in 1999, selected GigaSpaces initially in January, 2006, following a holiday sales period in 2005 during which the company’s traditional application server-based OMS led to a loss of website availability and consequent revenue hit. “The decision to move away from a traditional application server approach to the far more elegant and maintainable Spaces model was an easy one,” Browne explained, “but what really appealed to us about the GigaSpaces product was its potential scalability and fault tolerance.”

The new GigaSpaces-based OMS at Virgin Mobile proved itself under fire in November, 2006, when some key back office systems were unavailable for a time. While the OMS continued running, many orders were stalled in the state of being ready for processing by the back office systems. When it was restarted, every pending order was processed.

“This demonstration, in production, by a major UK company, of the inherent resiliency and corresponding business value of our solution,” said Alan Weisleder, GigaSpaces’ EVP Sales EMEA and APAC, “validates the unique product vision we had since its launch in 2003, and have significantly and continually advanced including the 2006 release of Version 5.2 in December. Virgin Mobile’s experience and many, many others like it, explains why GigaSpaces is being adopted over all other alternatives in increasing numbers and at faster rates among leading companies worldwide.”

Virgin Mobile Website Powered by GigaSpaces Wins “Best Website of Year”
In the UK, following a people’s choice selection process that tabulated more than 350,000 votes in 20 consumer categories, Virgin Mobile’s website powered by GigaSpaces was named “Best Website of the Year” in the telco category. The title “Best Website of the Year” is given to the website with the highest average score on content, navigation and design.

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