(WINDSOR, UK) â Dieboldâs OptevaÂ® family of automated teller machines (ATMs) has received the 2006 Frost & Sullivan Product Line Strategy Leadership Award, providing its customers around the world with yet another reason to embrace the innovative self-service solution first introduced by the company in 2003.
Each year, Frost & Sullivan presents the Product Line Strategy Leadership Award to the company that demonstrates the most accurate understanding and interpretation of customer needs and product demands within its industry. Recipients are recognised for outpacing their competition in the refinement of product offerings through value-added services, success of the product offering in the market and ability to accommodate different market segments through innovative technology.
The Opteva family of ATMs is Dieboldâs first global self-service product platform. Created to meet customer demand for a single product to satisfy multiple market segments, Dieboldâs Opteva terminals operate in a variety of payment environments and integrate security, software and self-service transactions to provide a total-systems solution.
Aravindh Venkatesh, a Frost & Sullivan research analyst, said Diebold earned the award for Optevaâs ability to provide a global customer base with high-quality solutions and value-added services.
âThe Opteva line of terminals represents a key element in Dieboldâs enhanced lifecycle strategy, which improves the overall price, performance, flexibility and efficiency of self-service networks,â Aravindh said. âDiebold has a huge installed base of terminals worldwide and is the leader in many markets around the world. The companyâs solutions meet current and emerging market requirements and continue to add value and increase transaction speed for customers at the ATM.â
The selection process for the Product Line Strategy Leadership Award is managed through a dedicated Frost & Sullivan analyst team, which tracks all end-user requirements and market dynamics within the industry to determine the top-ranking supplier. The process includes interviews with suppliers, end-users and industry experts and compares product lines against the demands of customers.
Thomas W. Swidarski, Dieboldâs president and CEO, said innovative solutions such as Opteva result in loyal Diebold customers.
âOptevaâs selection for this award reinforces our customersâ confidence in choosing Diebold for their self-service needs,â Swidarski said. âOpteva was developed only after extensive collaboration with our customers and their customers, and it represents an innovative self-service platform that meets the needs of financial institutions around the world. We are proud to have more than 60,000 Opteva terminals in place around the world.â
The Opteva family of ATMs includes lobby cash dispensers, through-the-wall cash dispensers and advanced-function ATMs for island, drive-up and walk-up deployments. Designed to facilitate faster and easier transactions through an intuitive, consistent consumer interface, Opteva includes more than a dozen exclusive security features. The product line is also the only family of ATMs to be endorsed for its superior accessibility by the National Federation of the Blind (NFB). Opteva terminals are powered by Dieboldâs AgilisÂ® terminal software, which interfaces with a variety of multivendor products to provide optimum flexibility and help protect investments in legacy systems.
Optevaâs blend of robust hardware and powerful, multivendor software provides financial institutions with the latest self-service capabilities, as well as greater control of their self-service assets.