BCA Purchases SwallowTech’s SMART-Resolve enterprise-wide exception-management solution

Singapore and Jakarta – 21st April 2006 , SwallowTech, provider of software and services to the treasury, securities and derivatives markets, today announced that Bank Central Asia, Indonesia (BCA) has purchased their SMART-Resolve exception-management solution for enterprise-wide investigations. Top-tier financial institutions such as BCA have chosen SwallowTech’s SMART-Resolve to increase their operational efficiency and decrease operational risk by automating and centralising the control of payment related investigations from various electronic sources. The monitoring and collection of payment charges claimed from third party banks was historically a very labour intensive operation but the adoption of SMART-Resolve has automated the tracking; generation of the MTn91 ‘request for charges’ messages and the subsequent reconciliation of received funds, significantly reducing staff effort.

SMART-Resolve is a user-friendly system that can be used as an integrated module with other SMART suite solutions, in isolation or interfaced to a variety of third-party applications, delivering automation to all aspects of exception related processes, including automated investigation generation and follow-ups, compensation claims, message generation (SWIFT, Fax, email etc.) and accounting entries.

Mr Darius Wanardi, General Manager at Bank Central Asia commented: "Operational efficiency is of utmost importance to the way we service our customers, and we believe that the automation of investigations provided by Swallow Tech is of significant importance in increasing our competitive advantage, reducing operational risk and expense. It is our continuous effort to increase our service level to our customers."

Tony Waszkiewicz, CEO at Swallow Tech said: "Providing Bank Central Asia with a solution that reduces time, effort and expense is an excellent example of our commitment and aim to provide our valued customers with a solution that addresses their needs. We look forward to working closely with Bank Central Asia in the future."

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