October 24th 2005 - Premiere Global Services (formerly Xpedite) today announced the launch of Statement Manager for the reliable and secure delivery of statements via email or fax, reducing statement delivery costs by 85 per cent or more a year.
"By converting just 15 per cent of mailed statements to electronic delivery, a client sending out 150,000 monthly paper statements saved Â£270,000 annually", said Simon Bushell, general manager, Premiere Global Services UK. "All while improving security, ensuring compliance and enhancing the customer experience."
With Statement Manager, statements can be personalised and delivered in a timely manner, in the way customers want to receive them, via email or fax. By moving to electronic delivery, there are additional opportunities for promoting other services in dynamic and interactive ways.
Recipients can open and view statements quickly and easily with no special software, instruction or support. Customers receive the statement in their preferred format and can enrol online, further reducing any burden on branches or call centres.
Electronic statements, delivered via email or fax, are far more secure than paper statements, which are handled by dozens of people by the time they reach the mailbox, and significantly reduce the potential for identity theft. PGS' security technology and managed hosting facility meets strict industry and regulatory requirements.