Wilmington, DE, October 18, 2005- e-DMZ Security announced today that it will provide contractual guarantees against âchange of controlâ to customers as an assurance of Managed Security Service continuity. This statement is made in direct response to the wave of MSSP acquisitions over the past nine months. e-DMZ Security provides this guarantee based on the organic ownership of the company. Majority ownership is held by CEO and founder Kris Zupan, and no Venture Capital investments have been taken by the company.
"Choosing a MSSP is a serious matter," states Kris Zupan, CEO of e-DMZ Security. "Customers would like to know that the company they choose will still be in business when the contract period ends. The M & A activity in the MSSP space is good for the VCs, but not necessarily good for the customers. We made the decision when we founded e-DMZ Security that we were in this business for the long run, and this guarantee is just a reflection of our commitment to providing uninterrupted service to our customers. We have a 100% retention rate within our Managed Service business unit, which has allowed us to grow organically and avoid VC funding. This now provides us the ability to strengthen our commitment to customers by publicly acknowledging that we are one MSSP that is not for sale."
"e-DMZ Security understands security and service," remarks Larry Brock, Chief Information Security Officer for DuPont. "Our decision in 2003 to utilize their Co-Managed Firewall Service was based on our experience of working with their qualified engineers and management team. This guarantee reinforces their responsiveness to customer needs."
In addition to e-DMZ Securityâs existing practice of contract termination without penalty, e-DMZ Security is providing additional protection in the case of a change of control. Not only can the customer terminate without penalty, but e-DMZ Security will refund any service fees paid by the customer for their active contract if a change of control occurs prior to 2010. e-DMZ Security pioneered the Co-Managed Security Service model in 2002 as a way of allowing customers to retain complete control of their security devices.