INSTEC Demonstrates Support of Microsoft's experience Insurance Initiative at ACORD LOMA 2005

Partner Solutions Help Change the Insurance Industry’s Experience for Customers, and Partners

Naperville, IL, May 22, 2005: INSTEC, a prominent policy administration software vendor, progressive in its use of technology, today announced its support of Microsoft’s experience Insurance Initiative at the ACORD LOMA 2005 Insurance Systems Forum. This initiative is designed to help insurance firms think in new ways so they can differentiate their brand and increase market share and profitability. Insurance firms that deploy solutions from Microsoft and its industry partners can change the customer, employee and operations experience.

INSTEC’s solutions provide insurance providers with new, flexible alternatives to powerfully and efficiently interact with their business partners. Ray Simon, President of INSTEC, believes that "Though many insurance companies have similar automation objectives, they look uniquely on which automation to emphasize and definitely on how their software operates. Past, inflexible and poorly interconnected software solutions often limited opportunities with automation. INSTEC solutions enable companies to leave this past behind and reach beyond to an available and affordable, enterprise-wide, integrated software solution that truly satisfies their business vision and objectives."

INSTEC’s adoption of Microsoft .NET and server based infrastructure products has elevated its software solutions to a more potent level of interoperability. INSTEC’s customers continue to connect INSTEC software with other software solutions. Customers dictate function, feature, and presentation to interact with their producers through the Internet and for fulfilling back office processing. Customers experience increased ease of use while lowering the total cost of their transactions.

Microsoft-based solutions help change the customer, employee, and operations experience with software that helps the insurance industry find new value in existing systems, explore more market opportunities, improve customer satisfaction, reduce cost and time to market, increase employee satisfaction and productivity, and reduce IT costs.

"INSTEC’s policy administration software, built on Microsoft technology, provides insurers with a cost-effective solution that helps them maximize customer satisfaction with up-to-date information and real-time availability," said Kevin Kelly, managing director of U.S insurance industry for the Financial Services Group at Microsoft Corp.. "INSTEC is an important member of the Microsoft Insurance Value Chain and their solution is an excellent example of how Microsoft technology is altering the way customers ‘experience Insurance’."

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