London, UK - 8 March 2005 - FrontBridge Technologies today announced a host of email management services aimed at market-leading law firms looking to increase partner productivity by eliminating time-consuming, non-billable email administration. More than 250 law firms in all specialty areas have outsourced critical email administration tasks to FrontBridge, resulting in substantial improvements in business efficiency without the overhead of building and managing an expensive on-premise system.
FrontBridge has satisfied messaging service requirements for these law firms with its strong history of eliminating spam and viruses. Its unique knowledge of law firm messaging challenges has led to a tailored Total Message Management approach that helps firms increase productivity while mitigating risk. Services include email archival services for storing, indexing and retrieving critical client information; security services for encrypting confidential client files; and email continuity services for guaranteeing ongoing business communications during internal email system outages.
"Virtually 100 percent of all our attorney/client communication is conducted via email, creating a high volume of messages that is increasingly difficult to manage," said Vladimir Salomatoff Jr., Chief Technology Officer for Adorno & Yoss, the nation's largest certified minority-owned law firm. "Every second wasted on email administration is a second taken away from providing valuable counsel to clients. For years, FrontBridge has been one of the few companies to understand the legal business and has helped us improve business efficiency by automating several tasks that have traditionally eaten away at billable hours and consequently into the company's bottom line."
Conduct Email Search and Retrieval in Seconds Not Hours Law firms of all sizes, from sub-100 partners to large multinational firms, have embraced email as their primary communications vehicle but understand that there is a low return on investment from building a costly email infrastructure. Smaller firms have had particular difficulty managing email because they've traditionally relied on on-premise systems that consume copious amounts of disk space and require significant IT administration resources.
Storing email on local servers is a manual process involving attorneys dedicating non-billable hours sifting through gigabytes of records to determine what email needed to be kept for compliance or discovery purposes. Should the emails be called upon during litigation, searching the information store becomes a time-consuming project. If the email search extends to a former employee's machine, companies are left at a loss because critical email files stored locally have been deleted and not uploaded to a centrally managed email archive.
FrontBridge Message Archive enables law firms to manage and store infinite amounts of electronic communications in an indexed, searchable and retrievable centralised archive. Through an easy-to-use web-enabled system, partners can search years of email data automatically for key words found in the subject line, body and attachments, accelerating email retrieval from weeks and hours to seconds.
Protect Client Confidentiality with FrontBridge Secure Email Confidential communications between clients and associates is paramount in professional services. With privileged information often transmitted through electronic channels, regulations are requiring that these communications be encrypted for privacy and secured for later review. FrontBridge provides managed encryption services that enforce policies at the gateway for encrypting sensitive data, taking the burden away from the desktop and into the hands of IT through the use of policy enforcement. Messages sent via the managed encryption services do not require complicated decryption keys and can only be read by their intended recipients.
Guarantee Productivity with Email during Network Outages Many law firms are susceptible to email outages, yet most lack a reliable alternate to their existing email systems. Traditional disaster recovery services for email continuity have focused on guaranteeing email availability but not email productivity. FrontBridge provides firms with a backup email system without any significant capital outlay. FrontBridge's Active Message Continuity (AMC) service enables full email productivity, including sending, receiving, reading and composing email in the event of a system outage. After the server connection is restored, emails are automatically synchronised with the primary email system, avoiding further loss in productivity. With upward of 90 percent of legal communications conducted via electronic messaging, AMC is an invaluable insurance policy for guaranteeing business continuity and minimising the financial impact of planned and unplanned email outages.
Prevent Spam and Viruses from Interrupting Productivity Spam comprises more than 85 percent of company wide email and continues to interrupt the legal community's business operations. FrontBridge's easy-to-implement managed services can virtually eliminate spam with accurate, multi-layer filtering technologies. The company's preventive approach to spam and virus fighting services keep malicious code off corporate networks and off employee desktops.