Arrowhead expands production use of Decision Research’s V1STA RateMaker to include commercial lines

Expanded use of DRC solution enables Arrowhead to quickly and easily develop, deploy, and maintain rate plans to support commercial lines of business

Honolulu, Hawaii, March 14, 2005 — At the AAMGA Insurance Automation & Technology Conference in Philadelphia, PA, Decision Research Corporation (DRC) announced today that San Diego based general agency, Arrowhead General Insurance Agency, Inc. has expanded its implementation and production use of DRC’s V1STA RateMaker to include rate plans for a number of Arrowhead’s commercial lines products.

A DRC client since 2003, Arrowhead was already utilizing DRC’s RateMaker to rate a number of personal lines products, including: auto, homeowners, dwelling fire, condo, renters and umbrella. Since its implementation, RateMaker has become an important component within Arrowhead Exchange, a portal site that offers agencies and customers the ability to quote, bind and service Insurance products on-line.

Arrowhead is currently developing rating solutions for its professional liability, commercial auto, commercial property and general liability lines.

Stephen Boyd, Vice President of Information Systems with Arrowhead, commented, "We originally selected DRC’s RateMaker for use with our personal lines products. The initial implementation and integration cycles were short and we’ve been very satisfied with the results since we’ve gone into production. That experience has helped to reinforce our decision to expand the use of the DRC product into commercial lines."

Karen Yamamoto, Vice President with DRC, added, "We are very pleased with Arrowhead’s expansion and sincerely appreciate their confidence in our product and our team. We are especially gratified since Arrowhead represents the first company to implement our product for commercial lines. DRC has been extremely successful in the personal lines market and we look forward to aggressively expanding our presence in the commercial area."

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