Options Employment is one of the UK's fastest growing employment agency groups with a forecast turnover in excess of Â£120 million for the current financial year. Operating from a national network of 50 branches in 30 locations throughout England, Scotland and Wales, Options have sustained impressive growth through the rigorous application of the highest standards in all areas of its operation, as well as being accredited through ISO9002.
TheOnBase Enterprise Content Management and Workflow solution, supplied as a bespoke solution to Options by Avanquest UK, has streamlined the capture of information, not only from time sheets but also many other business forms and processes associated with taking on a new temporary worker. Information is now captured online from any source â electronic form, fax, email, spread sheets etc. a system which is referred to in the company as Infonet.
OnBase enables an organisation to manage any kind of document and support a wide range of business applications by combining the technologies of document imaging, COLD/ERM, document management, and workflow into a single .NET enterprise-class application.
Following the installation of OnBase, Options set up an in-house support hot line, the Infonet Helpline and on line support for users, which is managed from the Companyâs head office in Hounslow. Users are able to ask for advice and help anonymously and know that technical support is always available. This has helped effect the change smoothly and minimised the resistance to new methods that can so often result in slow acceptance of a new system.
Options has been able to cut payroll costs substantially by reducing the staffing levels at branch level. A saving in people hours of up to 4 working days in each branch is realistic. The team at Options agree that Avanquest have proved a sound and solid strategic partner offering the best advice and first class installation and technical support. Chris Thompson Managing Director, Avanquest comments "The Avanquest Solutions Team really enjoyed working on the Options Project. It is tremendously fulfilling to help design processes that ease business pain and make a dynamic organisation such as Options even more efficient and competitive."