FirstBank Senior Vice-President Tip Evans explained, "CAA's flexible analysis and billing options suit FirstBank's ambitious growth plans for the future. It gives us the ability to handle our commercial customers'
Biggest requests." Evans continued, "Not only are we thrilled with CAA's capabilities, but we were delighted at the smooth conversion from our previous system. WFG really came through with expert project planning and service. It's the same level of exceptional service we offer to our own customers."
"The most significant contribution to the speed of the implementation was that there was no need to develop any interface programs," said Bill Andrules, director of programming and development at WFG. "Office Integrator(tm), one of the tools in the CAA Suite, allowed FirstBank to automatically map its billing data into the CAA format. We also ensured that we were available to FirstBank at every stage of the conversion."
FirstBank is currently in the process of parallel testing and plans to make CAA its production system by August 2005.