Neptune Software plc has taken steps to provide customer assurance and was recently certified as ISO compliant

Software development is extremely tough – and it is important for clients to be able to differentiate vendors and avoid risk. Sujith Kumar, Neptune’s Quality Assurance Manager, was interested in the added discipline, credibility and effectiveness that achieving certification could bring to the firm’s business and to address these client issues.

"Implementing our quality management system and earning ISO registration has validated the quality of our operations," said Kumar. "This is a critical step in assuring our customers that quality processes are behind the products we deliver. In addition, the TickIT certification ensures that our Quality Management System is compliant with the best practices for software development. We are very pleased to have earned registration and are proud of every associate who worked diligently throughout this process."

According to Vivek Sinha, Neptune Business Development Director, "I knew from my extensive experience in dealing with software development companies that involved establishing corporate goals and documented processes, the value that quality assurance processes could add in terms of uniting teams of developers, support staff, HR and partners. The right processes work much more effectively if there is a system in place that gives them rigour and helps them to share information," he says. "Furthermore, being able to assure clients about quality processes we follow based on industry accepted standards increases value because they know that we conform to approved guidelines, processes and methodology."

Neptune provides both packaged solutions as well as a technology framework which will rapidly accelerate the development of customised solutions for banks and other market segments.

Neptune has achieved the following standards:

· ISO 9001 (& TickIT) - relating to quality management and was certified by DNV, a well known certification authority.

ISO certification is the first in a series of initiatives that form part of Neptune’s ongoing commitment to clients, and which demonstrate its high quality assurance standards.

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