In the agreement, which commenced early-July, a combined team from both parties will migrate finance and accounting transactional processes related to accounts receivable, accounts payable, general ledger and cash & bank from 26 different locations in Europe into the Capgemini Group BPO centre in Krakow, Poland. The centre in Krakow is a cornerstone in Capgemini Groupâs integrated global RightshoreTM network of BPO centres and is one of only a handful of centres in the world that can deliver high-quality multi-languages F&A processing.
The key decision criteria for Danfoss in choosing Capgemini were the ability to provide the experience and know-how to safeguard the transfer of processes from such a diverse geographic spread of locations into one consolidated centre, and also the ability to work closely with Danfoss leaders in delivering a sustained transformation. Optimisation of SAP and OCR are some of the approaches, which will be used to deliver sustained improvements.
"Danfoss will gain the benefits of this BPO program in the form of significant reductions in operating costs whilst driving through greater visibility, consolidation and accountability and bringing about a shift from a country-based organization to one that is process-led. We are very happy to be working with Danfoss and look forward to a long and mutually beneficial relationship with our new partner," says Hubert Giraud, Global Head of BPO in the Capgemini Group.
"Danfoss aims to sharpen the focus on its core business. Finance and accounting transactional processing is not Danfossâ core business. Also, we realised we did not have the critical mass in-house to get the full benefits from a consolidated solution. So, we decided to look for an external long-term partner in business. Capgemini has the expertise and has shown the commitment and flexibility to be this partner," says Ole Steen Andersen, Group CFO of Danfoss.