The system is multilingual, allowing each individual user to choose to view the system in Simplified Chinese or English. DSTi introduced thi functionality in 2004. DSTi has spent 18 months - 3000 man days of R&D investment for China in order for its products to support the instrument behavior unique to the Chinese market. Realising the need for local support, DSTi also opened an office that offers sales, consultancy and product support back in February 2003 to demonstrate its absolute commitment to the country.
Sean Lewis, Heng An Standard Life's chief accountant said, "We chose DSTiâs Investment Accounting Solutions for several reasons. We wanted the service to be of international standard, but it had to demonstrate the ability to handle the unique domestic Chinese requirements. It needed to also be future proof in terms of being able to meet the changing requirements of the China market and the readiness to handle complex instruments in the international market. We are pleased that we chose DSTi because of the professionalism of the consultants and that they were able to share their experience with our staff.
See Jong Toi, Heng An Standard Life's general manager said, "Whilst we have taken the strategic view of deploying systems with international standard, it was equally important to us that the vendor we choose must have a strong commitment to the China market. We chose DSTi because they are clearly committed to the Chinese market. They have set up a local office that includes the infrastructure to provide professional and support services in China. They invested R&D for the China market on their own initiative, which is evident by the multilingual abilities of DSTiâs Investment Accounting Solution.
Rhonda Lepsch, DSTiâs CEO Asia, said, âDSTi identified China as being a key market; this is why two years ago we made the crucial investments to make the business a success. We opened the office and searched for the right calibre of people to staff it. We also decided then to undertake the additional development necessary to make DSTiâs Investment Accounting Solution available in Simplified Chinese and modified its software to handle Chinaâs tax and accounting and brokerage requirements. Combined, these things made the implementation of our solution into Heng An Standard Life simple and straightforward."