This service will appeal to organisations of all sizes whose lost data is not necessarily business critical. With Vogon's Economy service, the diagnosis will be completed within 3 to 5 business days. There is no cost for this first stage and it will give customers a report detailing the amount of data recoverable, and the time and cost entailed to retrieve it. Should the customer wish to proceed with data recovery, they will then enjoy Vogon's guaranteed service, whereby 100% of retrievable data is restored.
The Economy service complements Vogon's four other levels of service, giving customers a broad range of choice depending on how mission critical the lost data is. Clive Carmichael Jones, Operations Director, comments "This new service recognises that not all cases of lost data require us to respond within hours. It is a cost effective solution for all our customers."