ABU DHABI COMMERCIAL BANK SELECTS ACI SOFTWARE FOR NEW OPEN PAYMENTS PLATFORM

Major Gulf bank to gain platform consolidation and EMV compliance via BASE24-es

(Watford, UK - January 5, 2004) - ACI Worldwide (Nasdaq: TSAI), a leading international provider of enterprise payment solutions, today announced that Abu Dhabi Commercial Bank, one of the largest banks in the United Arab Emirates, has selected BASE24-esâ„¢ to consolidate ATM and Point of Sale (POS) transaction authorisation onto a single platform. Representing the next generation of ACI's world class payments platform, BASE24-es will also aid the bank's compliance with Europay Mastercard Visa (EMV) mandates calling for the introduction of chip cards to reduce card fraud in the region.

Using BASE24-es, Abu Dhabi Commercial Bank will consolidate two systems to a single platform for POS and ATM transaction authentication, routing, switching and authorisation. The centralisation of transaction authorisation will enable Abu Dhabi Commercial Bank to monitor complete customer activity and make more informed authorisation decisions. This will lead to improved customer service and reduced risk exposure through quicker identification of potentially fraudulent activity. The single platform approach will provide cost benefits due to reduced complexity within the systems environment and the related hardware and software support costs.

Abu Dhabi Commercial Bank needed a system to address EMV compliance for both its ATM and POS networks. EMV will introduce a liability shift for fraudulent transactions from the banks to the non-EMV compliant merchants. The deadline for compliance is the end of 2005.

Abu Dhabi Commercial Bank will run BASE24-es on a Sun Solarisâ„¢ platform. The software is designed to operate on a range of platforms including Sun, IBM and HP - leveraging the specific strengths and characteristics of each technology.
"We will maximise the potential of EMV to offer our customers new multi application smart card services," said Steve Dickens, chief operations officer at Abu Dhabi Commercial Bank. "ACI's BASE24-es will not only help us achieve EMV compliance, it will provide the scalability and flexibility to support future developments."

"The Middle Eastern and Gulf banks pride themselves on being ahead of the curve to adopt new technology to benefit their customers," said Richard Launder, managing director of ACI Worldwide EMEA. "BASE24-es will provide Abu Dhabi Commercial Bank with a single platform to meet EMV and POS requirements, while providing the ability to introduce new services in shorter timeframes."

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