EMID Banks on AWD

Johannesburg - DST International (DSTi) – the leader in business solutions for the investment management industry and business process management - announces that EMID (Pty) Ltd has signed for Automated Work Distributor (AWD) – DSTi’s integrated business process management solution.

EMID was established through a management buy-out of Saambou Group’s information technology assets. EMID offers comprehensive end-to-end banking solutions based on an application solution provider (ASP) and third party
processor model. EMID caters to various banks across the region by leveraging off the heritage and domain expertise of business partners such as DSTi.

EMID has been utilising DSTi’s workflow and imaging solution AWD, since

1998 in providing a service to the Saambou Bank Home Loans Division. AWD was quickly integrated into the core account management system, and won the prestigious international GIGA Award for IT innovation in 1999.
EMID recently decided to re-commit itself to the use of AWD as their preferred business process management component of their solution offering.

The use of AWD by EMID’s clients allows them to process account applications effectively as well as enforcing compliance, through AWD’s
automated rules engine. AWD also ensures that customer service levels are
met by automatically enforcing service delivery thresholds. This new
contract essentially allows EMID to provide their full range of solutions
to existing and prospective clients – leveraging off the global success of
AWD. EMID joins over 350 organisations in 32 countries that use the AWD
product range.

Marisa Bellini, DSTi’s South Africa (Pty) Ltd director, said, "By selecting
AWD, EMID confirms that AWD is truly the leading product for process
management solutions."

AWD was recently rated as an international, business process management
solution, market leader by research company Gartner. AWD’s system-to-system
integrated, business process management is powerful at managing the
technology-platform centric portion of the business process and has pushed
the market forward. DSTi’s position in the Magic Quadrant for pure-play
business process management vendors should be considered an indication of
DSTi's market presence and its product's efficacy.

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