Break-through investigation handling and cash reporting with SmartBPM

New suite of solution frameworks announced

CAMBRIDGE, Mass., August 23, 2005 – Using SmartBPM™ as a platform and
adding 22 years of banking experience, Pegasystems Inc. (Nasdaq: PEGA)
today announced five new solution frameworks. These frameworks further
enable banking customers to optimise their use of SmartBPM across the
enterprise, and take advantage of the real-time feedback provided by
PegaRULES Process Commander®.

· Smart Investigate for Payments 4.2 is the newest release of Pegasystems’
market-leading payment investigations solution. Certified by SWIFT as a
SWIFTNet Exceptions and Investigations (E&I) solution, it utilises new XML
message and business process standards. The solution also offers added
intelligence for intent-led process automation.
· SWIFTNet Exceptions and Investigations 4.2 is a new standalone solution
for straight-through processing (STP) of investigations initiated using
SWIFTNet E&I standard messages. The framework complements and adds value to
existing investigation systems, allowing banks to benefit from technology
advancements without migrating current systems.
· SWIFTNet Cash Reporting 4.2 is a new solution framework for real-time
reporting of account and transaction data within and between financial
institutions and corporate customers, leveraging new SWIFTNet XML message
and business process standards. The framework helps companies achieve
improved liquidity management (higher interest, lower overdraft costs),
real-time exception processing and reduced financial risk.
· Self-Service for Smart Investigate 4.2 is another new solution framework
allowing banks to differentiate their cash management service by offering
corporate customers access to the reporting and processing capabilities of
Smart Investigate for Payments. The framework further extends those
capabilities beyond the bank’s back office to its branches and call centres
for improved service.
· Smart Investigate for Securities 4.2 is a new solution that makes
Pegasystems' best-in-class exceptions management capabilities available to
securities firms for the first time. It can also be deployed as an
extension to Smart Investigate for Payments to provide a broad exceptions
backbone for the institution.

"We continue to innovate by developing new solutions that make it easy for
customers to achieve quick wins in their adoption of SmartBPM technology.
New SWIFTNet message and process standards offer banks the opportunity to
dramatically increase their investigations STP. Pegasystems’ rules-driven
solutions build on our historical successes and embrace these new standards,
helping customers gain agility for sustained competitive advantage,"
commented Jay Sherry, vice-president of marketing and solution development,
Pegasystems.

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