Pegasystems to provide business process management solution to Rabobank

Initial implementation to include enhanced online process management

Cambridge, Mass., April 14, 2005 – Pegasystems Inc. (NASDAQ: PEGA), the leading provider of smart, rules-driven business process management (BPM) software, today announced that it will be delivering its PegaRULES Process Commander BPM platform to Rabobank Nederland, the largest financial service provider in the Dutch market and the largest Internet bank in Europe. The agreement was signed in the fourth quarter of 2004.

Initially, Rabobank will be using the system to implement projects across Trade Services, including the online management of letters of credit and direct collections. In addition the system will be used in payment processing for aggregation, validation and intelligent routing into the group’s general ledgers.

Ben Christiaanse, executive vice president Payments & Savings Division at Rabobank Nederland said: "We chose to work with Pegasystems as its BPM technology fitted ideally with our operational requirements. Having a BPM architecture across our business will enable us to deliver enhanced service to our customers as we will be able to more effectively manage our business processes."

David Wells, vice president and managing director of Pegasystems Europe,
said: "This is a great endorsement of PegaRULES Process Commander and further strengthens the strategic relationship between Rabobank and Pegasystems. It is a great example of how business process management can be tailored to an organisation’s needs to make it more agile, profitable and competitive."

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