Diebold Selected for Two Prestigious Security Awards

ATMIA honors Diebold for best technology, industry contributions

London, 23rd November 2004 - On behalf of the ATM Industry Association (ATMIA), three independent international judges have selected Diebold, Incorporated for two of its global ATM security awards. During an ATMIA conference in London in October, Diebold was presented with the awards for "ATM Security Best Technology" and "Best Contribution to Promoting the Interests and Growth of the Industry in the Field of ATM Security."

Award winners were selected for their long-term positive influence on improving the industry, excellence in technology or levels of service, and leadership in applying best practices and specific measurable achievements that produce tangible results. The world's only international trade body for the ATM industry, ATMIA presents the awards annually. This year marks the first time Diebold was selected for the awards. Other categories included the Lifetime Achievement Award (individual), the ATM Best Security Practice Award (organisation) and an individual award for the Best Contribution to Promoting the Interests and Growth of the Industry in the Field of ATM Security.

"The name Diebold has always been synonymous with security," says Eric C. Evans, president and chief operating officer for Diebold. "We're proud of our long history of protecting investments and securing assets and the ATMIA Awards help illustrate the many ways Diebold has taken a leadership role in developing solutions that help both financial institutions and consumers maintain confidence in the security of the ATM. We will continue to strive to provide the cutting-edge technology that will enable our customers to serve the needs of their customers in the safest, most secure environment possible."

Three international judges with years of experience in the industry selected the award winners. Judges included: Ian McKindley, country risk manager (Australia, New Zealand and the Pacific Islands) for Visa International; Mike Urban, card alert operations director for Fair Isaac (USA); and Professor Martin Gill, director of Perpetuity Research and Consultancy International (PRCI) at the University of Leicester. ATMIA judges said Diebold earned the Security Best Technology Award by showing the industry it researched and understood the challenges from all types of criminals that target ATMs. Judges praised Diebold for "not only understanding the risks, but having the functionality ready to go on their machines."

ATMIA's ATM Security Best Technology Award recognised Diebold for its well-researched ATM crime counter measures and security initiatives. Diebold's newest line of ATMs - Opteva® - is the safest in the industry. From top to bottom, including the software at the heart of the machines, Opteva ATMs were developed to deter or discourage ATM fraud. Security features were engineered into the design, including consumer awareness mirrors - a Diebold exclusive - to discourage shoulder surfing and provide customers with increased security during ATM transactions. Opteva also includes PIN-pad positioning that helps maintain consumer security, a recessed fascia design, card-reader technology, a jitter mechanism, an optional ink-dye system and an envelope depository designed to resist trapping. Diebold's software includes the industry's most advanced ATM protection against viruses, worms and other cyber security threats and Diebold is the only vendor to protect ATMs from threats even before patches are developed and made available.

Diebold rose to the top of the candidate pool for the organisational award for "Best Contribution to Promoting the Interests and Growth of the Industry in the Field of ATM Security" largely due to the formation of its own Global Security Task Force. Diebold established the task force to collect, analyse, clarify and disseminate news and information about ATM fraud and security. The group includes Diebold associates from various departments around the world. These associates work to reduce fraud and to improve security for the industry.

One of ATMIA's international judges said he selected Diebold for the award "for its active participation in industry forums and the additional investment and effort in forming its own Global Security Task Force and for its vast range of leading-edge ATM protection measures, including an ATM security educational DVD."

Diebold's ATMIA Awards will be on display during BAI's 2004 Retail Delivery Conference and Expo in Las Vegas from November 16 to 19. For more information about the awards, visit Diebold at Booth 5106.

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