Levantina de Granitos signed a contract with XRT to aquire a new module for customer credit risk management and debt collection management to supplement their existing XRT Cash Management, Reconciliation and Banking Communication solutions.
The XRT Cash Collection module of XRT Collection Management, will enable the Group to automate its debt collection process, thereby accelerating clients payments through improved management of payment terms and to reduce the number of outstanding claims and unpaid items which generally result from the absence of a tool dedicated to this function.
With the automation of repetitive tasks, Client Account Managers have more time to allocate to higher value added activities and systematic client follow-up is enforced. Management of follow-up priorities is monitored by a self learning engine within the solution which, according to rules and criteria defined by the manager, will provide daily each member of the Collections department team with a list of key actions to perform (calls, mails, dunning letters, e-mails..). XRT Cash Collection self learning engine constantly reevaluates clients risk according to their evolving payment habits establishing an internal scoring, and alerts the manager of potential client problems. This workflow management along with the history of account follow-up and client behavior tracking ensure increased productivity and optimization of account receivables.
According to JosÃ© RodrÃguez, Credit Manager of Levantina de Granitos "XRT Collection Management will enable us to obtain a significant performance improvement throughout our customer debt management processes".