division of Gresham Computing plc, (LSE: GHT) and StorageTekÂ®, the storage
services and solutions expert, have teamed to make StorageTek Professional
Services more easily available to customers with the appointment of Gresham
as an authorised Professional Services Provider to StorageTek.
The global agreement between the two companies helps customers using
EDT-DistribuTAPE to take advantage of streamlined service delivery.
Customers will benefit from a single point of contact for project management
so they have direct access to the appropriate support for their environment.
Tim Steadman, StorageTek director, Corporate Alliances, said, "This
agreement improves our ability to respond to customers' needs, helping us to
make integration into their environments seamless. Our long standing
relationship with Gresham is enhanced by this agreement."
Keith Summers, director of Business Development for Gresham added, "Our
teamwork approach allows our customers to establish and maintain efficient
information management without the complexity of involving multiple vendor
StorageTek Global Service offerings include business process solutions, IT
services and consulting, and customer operations and support.
EDT-DistribuTAPE allows businesses to gain increased functionality when
using Tivoli Storage Manager to manage information stored on StorageTek
libraries. The ability to share a single drive pool between multiple TSM
servers and LAN-free clients means that media management activities can be
extended and simplified, drive management functionality is enhanced and
libraries can be shared between main frames and open systems. This can
reduce the overall cost of storing valuable information by cutting
administration costs and making the process of backing up that information
more reliable and secure.