AIM technology was founded in 1998 by Tony Hayward to address the need for analytical applications. Its first analytical application, AIMCall(tm), is specifically designed to improve Contact Centre performance and effectiveness within the enterprise.
AIMCall(tm) delivers business critical management information directly to
the point of need facilitating rapid business strategy analysis and change,
a reduction in the costs of Contact Centre performance management and thus
an increase in Contact Centre profitability.
AIM technology has developed an Accelerated Solutions Approach(tm) that allows the rapid development and deployment of a strategic, enterprise-wide, cost effective analytical application that is very flexible and capable of adapting to unique customer requirements.
"AIM technology has a solid base, built over the last three years and welcomes the support of Granville Baird Capital Partners and Lynx New Media Ventures who have invested during a difficult time for venture capital funding to give us an early opportunity to bring our unique analytical applications to a broader, global market," said AIM technology's CEO Tony Hayward.
"AIM technology has an exciting opportunity to build on its early successes - much has been said recently of the problems of technology companies, however, AIM is an example of how experienced private equity investors are prepared to back companies with strong core management teams and well-positioned offerings" said Roy Farmer of Granville Baird Capital Partners.
"We were delighted to invest in AIM technology. AIM stood out with its combination of an experienced management team, a proven product, satisfied customers and a clear and focused strategy," said Lynx New Media Ventures Principal, Rene Milner.
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