QA and Testing certainly provide risk avoidance in the form of reducing errors and omissions that are delivered in production environments. But how do we know that QA is actually an effective mechanism for doing this? What are the metrics for judging the effectiveness of a given QA effort or the program as a whole? What processes and capture artifacts must be used to create a closed loop in the visioning and development cycle? Using LEAN techniques we'll explore how QA can become a tool to drive business impact.
Lawrence I Lerner VP, Global Head of Quality Assurance, Headstrong, and Gaurav Goyal, AVP, Head of Quality Assurance – BFSI and Manufacturing, Genpact
Date: Wednesday, 11th July, 2012 at 11:00 AM, EST