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Location Head Office

25 rue Balzac
Paris
FR

Telephone

+33155373050

Contact

Anthony Dinis
[email protected]

Cloud Contact Center Software

Vocalcom is a leading global provider of cloud contact center and sales acceleration technology that offer an integrated customer contact solution for inbound and outbound across voice and data, websites, text messages, mobile apps and social media. Loved by 550,000+ users for its innovative design and useful functionality, Vocalcom powers 3,600+ companies worldwide such as …

Conversational Commerce Platform

While the need for customer service representatives still exists, the need for every client interaction to be handled over the phone or email, does not. Conversational text messages, in-app messaging, Facebook Messenger, Telegram, are chat channels that allow your customers to contact you in real-time or asynchronously through a single thread. Customers love it because …

Sales Acceleration Technology

More than a dialer. More than an app. An integrated platform to contact, connect and close more deals. Vocalcom sales acceleration software empowers sales reps with analytics driven intelligence and modern communication tools which allow them to prospect faster and close more sales. Vocalcom exists within Salesforce.com. Introducing the first sales dialer updated in real-time, …

Real-time Customer Feedback Survey

To be best in class in #CX, you need a best in class measurement system. Immediately collect customer satisfaction feedback at the exact moment when sentiment is most relevant and accurate. Vocalcom Visual Customer Feedback helps you easily measure customer satisfaction and experience in simple-to-use, visual format. Easy-to-use survey capabilities and standard reports enable you …