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Middle East Head Office

Emirates Financial Towers, Office # S703
Dubai International Financial Center, PO Box 507084

Europe, Head Office

St Helen’s 1 Undershaft
London EC3A 8EE

North America Head Office

One State Street Plaza, 15th Floor
New York,
NY 10004

Asia - Head Office Head Office

80 Robinson Road, #11-01A
Singapore 068898


+44 207 847 8021



Our solutions use the most advanced technologies to help customers realise their digital strategies and create leaner post-trade operations, allowing them to meet today’s, and tomorrow’s challenges with confidence.

Mission Statement


SmartStream is a recognised leader in financial transaction management solutions that enables firms to improve operational control, reduce costs, build new revenue streams, mitigate risk and comply accurately with regulations.

By helping its customers through their transformative digital strategies, SmartStream provides a range of solutions for the transaction lifecycle with artificial intelligence and machine learning technologies embedded – which can also be deployed in the cloud or as managed services.

As a result, more than 2,000 clients—including 70 of the world’s top 100 banks, rely on SmartStream Transaction Lifecycle Management (TLM®) solutions to deliver greater efficiency to their operations.


SmartStream has become a trusted partner that deliver automation and control the world’s leading capital markets, buy-side firms and corporations. The demands of the industry particularly at times of transformation has allowed us to grow, introducing new solutions and winning multiple industry accolades.

 SmartStream’s solutions and services span the transaction lifecycle and incorporate the latest AI and machine learning technologies. These can be accessed in a variety of ways, for example, via APIs and micro-services, or deployed as managed services and cloud environments.

 SmartStream has a wide range of solutions and services in the areas of: 

  •  Cash & Liquidity Management
  •  Collateral Management
  •  Corporate Actions Processing
  •  Digital Payments and Investigations
  •  Fees and Expense Management
  •  Post Trade Processing
  •  Reconciliations and Exceptions Management• Reference Data


SmartStream’s solutions are critical to the re-tooling of post-trade environments demanded by new operating models and the regulators – whether it is liquidity transparency, visibility into OTC derivatives positions, removing risk or moving operations to true real-time transaction processing.

SmartStream’s approach to creating, delivering and supporting a range of industry leading post-trade solutions delivers significant value to firms across the enterprise, ensuring a rapid ROI and lowering their TCO. This enabled us to outperform our competition during volatile market conditions, sustaining our market leadership whilst securing flagship customers with new solutions, services and deployment options.


With over four decades of experience behind us, SmartStream’s growth has responded to the demands of its clients, to become a trusted partner to the financial industry, transforming middle and back-office operations for organisations across the globe. Today we’re solely owned and funded by the Investment Corporation of Dubai.


We have a well-established global customer base with which we communicate continually. This in-depth insight, combined with our scale and agility, makes us highly responsive to clients’ business needs.

The best brains in the business work for us too, from brilliant data scientists to experienced industry practitioners. We invest in R&D heavily and our innovations team is dedicated to researching ways in which advanced technologies such as AI and machine learning can be deployed by SmartStream’s solutions.


Our wealth of practical knowledge, coupled with a constant focus on innovation, has made us an industry leader. This ensures that our technology continues to lead the way in efficiency, reliability and relevance.


Haytham Kaddoura – CEO
Richard Bowler – CFO
Mark Roth – CMO
Dr Darryl Twiggs – CTO
Linda Coffman – EVP, SmartStream RDU
Rocky Martinez – CTO, SmartStream RDU
Andreas Burner – Chief Innovation Officer
David Porter – HR Director
Vincent Kilcoyne – EVP, Product Management
Bharat Malesha – EVP, Fees and Expense Management
Nick Smith – SVP, Managed Services
Claudia Giunta – General Counsel