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Head Office Office

Apex Plaza


617 374 9600x6077


Beth Lewis
[email protected]

Pega Customer Process Manager

CPM is a multi-channel, process-oriented application providing superior customer service through sophisticated personalization and one-call service resolution. Packaged workflows and business rules automate complex processes — issue resolution, complaint management, value-based servicing and fulfillment.

PegaRULES Process Commander

Patented, horizontal platform delivering a unique blend of practice and process rules and built-in business processes, enabling partners and customers to efficiently develop, execute, manage and evolve their own decision-intensive and enterprise-wide BPM applications.

PegaCARD Solutions

Integrated customer service, credit, fraud, collections and chargeback applications for card issuers and acquirers

PegaPAYMENT Solutions

Rules-based, image-enabled applications for payment exceptions, and for automating exceptions processing across payment types for increased productivity and reduced operational cost and risk.

PegaBANKING Solutions

Customer service and case and event management applications for retail and commercial banking, for managing business policies and processes across operational silos and for delivering rapid, one-touch customer service and operational excellence.