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Customer analytics 2.0 for banking
Banking

Customer analytics 2.0 for banking

2w | Maveric Systems Ltd

Customer analytics 2.0 for banking

Customer analytics use cases in banking extols the omniscient algorithm, but underestimating clean, correct, complete data invites risks. So how does ...

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Graceful Degradation in banking
Banking

Graceful Degradation in banking

1m | Maveric Systems Ltd

Graceful Degradation in banking

Beyond revenue losses and trust erosion, the recent Facebook outage brings urgent lessons. For banks aspiring to grow CX capabilities at scale, it is ...

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Marketing in the era of GDPR
Banking

Marketing in the era of GDPR

3y | By Anoop Karumathil Melethil, Head of marketing

Marketing in the era of GDPR

Since the advent of the digital wave, financial institutions have been focusing on user experience and personalization as a means to stay ahead of com...

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Aligning to disruption: Emerging trends in the user experience journey
Banking

Aligning to disruption: Emerging trends in the user experience journey

4y | By Kishan S, VP - Digital

Aligning to disruption: Emerging trends in the use...

The fact that rapidly evolving technologies are changing the very nature and model of banking is now du jour. New competition, new technologies and ch...

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What will define the era of open APIs?
Banking

What will define the era of open APIs?

4y | By VidhuBhala Vidya Sagar, Associate Vice President

What will define the era of open APIs?

Every time we open a banking app to make transactions or payments, Application Programming Interfaces or APIs come into play to connect to the bank se...

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