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Austin, TX Office Head Office

600 Congress
Austin
TX

Telephone

(866) 201-1744

Contact

Ellen Ambrose
[email protected]

Mission Statement

Highly regulated industries like financial services have a very real complexity problem. Confusing and repetitive application forms. Onboarding processes designed for the last century. Identity verification methods that force people to waste hours commuting back and forth for an appointment that only lasts 15 minutes.

At the same time, customers want you to serve them at their convenience in simple and customized ways, much like when using Uber, Airbnb or Amazon – and they’re not willing to settle for a second-best status quo.

Liveoak’s flexible cloud technology platform makes these difficulties a thing of the past, marrying technology with a human touch when it matters most to deliver an unparalleled digital customer engagement experience.

We minimize complexity and reduce friction and error while amplifying everything that is great about doing business face-to-face. We use technology to declutter, speed up and modernize your customer interactions, enabling you to exceed service expectations and close more business. We help you get it done right the first time around.

Our cloud platform fits seamlessly into your current technology stack and is designed to meet even the most stringent legal, risk and compliance requirements of your business. Every engagement moment, keystroke, photo and electronic signature can be fully captured using our Complete Audit™ system, and our technology is guarded by some of the strongest, industrial-grade security available on the market today. That’s why we’re trusted by some of the largest enterprises in the world with their most important customer journeys.

Whether you’re reimagining your account-opening forms, transforming an asset-rollover process or digitizing an insurance claim, Liveoak is your strategic partner when delivering the best service matters the most.

Turn “high stress” into “high impact.”

Profile

Liveoak is an enterprise cloud platform that enables financial institutions to do business with customers without being in the same physical location.

Benefits

The Liveoak cloud platform seamlessly integrates best-in-class video conferencing, screen-sharing and data/ID capture with forms collaboration and e-signature capabilities that let your teams deliver white-glove service to your customers. We help enterprises close more business, eliminate nearly all “not in good order” paperwork and turn customers into passionate brand advocates.

History

Liveoak Technologies was founded in 2014 and has corporate headquarters in Austin, TX. Our leadership team averages over 20 years of experience in financial services, business process workflow and fintech technology. We are proud to work with some of the largest financial services and banking institutions in the world.

Focus

banking, wealth, retirement, insurance, lending and any industry that requires compliance and regulation.

Goals

Our goal is to be the strategic technology partner that enterprises trust with their most valuable customer interactions.