SunTec Business Solutions
SunTec is the world’s #1 relationship-based pricing & billing company. More than 130 clients in 45+ countries rely on SunTec to provide hyper-personalized products, offers, pricing, loyalty programs, tax compliance, and billing for over 400 million end-customers. Our products are based on our cloud-native and cloud-agnostic, API first, micro-services-based proprietary platform, Xelerate.
Company Insights
Can digitisation save high-street banking?
4th April 2017
Amit Dua, Executive VP & Global Head – Sales, Account Management and Alliances
Almost every aspect of modern life, including how we work, travel, shop and communicate has been digitised. Yet one sector has been dragging its heels on digital transformation, the traditional Financial Services (FS) sector. It is trying to digitise but...
Could an Apple a day keep the market at bay? Identifying the source of competitive advantage
30th September 2014
With banks facing pressure on both the bottom line (from increasing compliance costs) and the top (from rising customer expectations and mounting competition), anything that even threatens to provide a competitive advantage is understandably seized upon with relish in the sector.
For example, the news that IBM and Apple are to partner to sell...
Why offering innovation holds the key to business and industry success
23rd September 2014
In recent years, numerous consumer surveys have criticised the UK’s big banks for all looking the same from the customer’s point of view. This point of view has clearly been taken to heart by the UK competition regulator, which recently announced that it was bringing its highest level of investigation to bear on the sector.
Other...
Enemy at the gate – tackling the hidden menace of revenue leakage
16th September 2014
As the economies of Europe and the US look to consolidate their moves out of recession (and the UK economy has just passed its pre-recession peak – the last major country to do so), the financial sectors of these economies are looking to reassert their status as powerhouses of the national output. Firstly, banks should reassess their internal...
Playing the long game – agility is key
9th September 2014
As the US economy recovers from its surprise first-quarter blip, the UK economy maintains its robust pace of growth, and China turns into what some have called a ‘two speed’ economy, the one thing that is clear is that the world economy remains a confusing and unpredictable entity.
In this climate, the only thing that banks can be...
Achieving the perfect harmony between customer experience and revenue generation
16th September 2011
Across the globe, banks are devising innovative strategies to attain their expected revenue growth. At the same time, the financial services world is focusing on a single-point agenda with regard to boosting their customer acquisition and retention strategies - providing a 'holistic customer experience'. The kind of continued commitment a customer...
Global transaction banking and integrated product offerings – a bank’s mantra in troubled times and beyond
19th May 2010
By K Nanda KumarSunTec Business Solutions CEO.Banks are increasingly focusing (or needing to) on sourcing more dependable and recurring fee income due to the pressures of abating interest income, combined with the economic slowdown and credit crisis.Banks today are going through probably one of the toughest times in their modern existence. The...
