Barclays' CIO: "The perfect storm for disruption"

Bank fights back on the innovation front | podcast

by | May 10, 2018 | bobsguide

"We took our eye off the ball," Kirsty Rutter, chief innovation officer of Barclays UK, tells bobsguide in this podcast, "and it was a gift."


Rutter goes on to discuss how the challenger banks spotted the gap in the market, executed excellent customer-centric strategies with fantastic technology. 

It was a time to dread for the big banks.

As if 2008 hadn't damaged reputation enough, emerging players were evolving their technology and services at an ecstatic pace to drive up the standards of digital banking that customers quickly came ot demand.

But the big banks started to fight back, drawing on their huge resources and setup in-house accelerators to find the next fintech unicorn trained, nurtured and run out in their own academy.

The Rise Accelerator, headed by Rutter, is Barclays' answer to the challengers and their tech, by nurturing and fostering a catalogue of startups, including Flux, Synswap and ShieldPay among others. 

Rutter also speaks about what it means to be an innovator, what personality make-up you need to thrive in disruption and how a small Japanese fishing village is now informing Barclays UK innovation strategy.

Listen below (23:30mins)

 

Categories:

Resources

Data matching & reconciliations: not spreadsheet native

Best Practice | Banking Data matching & reconciliations: not spreadsheet native

ReconArt

Data matching & reconciliations: not spreadsheet native

Here is a summary of the top 6 reasons why commonplace spreadsheet technology can no longer meet the advancing reconciliation… Continue Reading

View resource
Reza Simchi, Graviton Global Investments Pte Ltd - ETRM systems (Best Practices)

Best Practice | Banking Reza Simchi, Graviton Global Investments Pte Ltd - ETRM systems (Best Practices)

Enuit llc

Reza Simchi, Graviton Global Investments Pte Ltd - ETRM systems (Best Practices)

This presentation was created by Reza Simchi of Graviton Global Investments Pte Ltd in September 2021 for Enuit LLC in… Continue Reading

View resource
Profile Software eNewsletter Summer 2021 edition

Banking Profile Software eNewsletter Summer 2021 edition

Profile Software

Profile Software eNewsletter Summer 2021 edition

Profile’s quarterly eNewsletter Summer 2021 edition presents the company’s recent implementations in banks like Optima bank with the new Digital… Continue Reading

View resource
Customer Experience in Banking - ViewPoint

Best Practice | Banking Customer Experience in Banking - ViewPoint

Maveric Systems Ltd

Customer Experience in Banking - ViewPoint

Onboarding a customer, familiarizing them with the bank, and retaining them is largely dependent on the bank’s ability to create… Continue Reading

View resource