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Compass Plus Group Headquarters, Global Competence Centre Head Office

9 The TriangleNG2 Business Park
Nottingham
Nottinghamshire
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Regional Headquarters, Asia Pacific Office

Level 15,Menara Darussalam,12 Jalan Pinang
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Regional Headquarters, Americas and LAC Office

433 Plaza RealSuite 275
Boca Raton
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Regional Sales and Customer Support, Brazil Office

Praia do Botafogo, 501 Torre Pão de Açúcar, 1º andar Botafogo,
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Regional Sales, Project Implementation and Customer Support, MEA Office

28 Al Husari StreetShmeisani Anshasi Square BuildingSuite: 315, P.O. Box 940584
Amman
JO

Regional Sales Office, MEA Office

One Business CenterOne JTL Tower Level 6, Suite 048Jumeirah Lake Tower
Dubai
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Telephone

+44 (115) 753 0120

Contact

Declan Kinsella
[email protected]
Back to all Compass Plus Technologies announcements

Banks that fail to provide customers with a good mobile banking experience will lose ground on their competitors

With latest figures showing that over 40% of consumers globally are willing to switch banks rather than put up with a less-than-optimal mobile experience, and more than 80% of bank customers in developed economies are now using a mobile as their primary banking channel, it is clear that banks that fail to anticipate their customers’ changing needs and adapt their mobile offering accordingly risk being left behind.

Many traditional banks are still offering subpar mobile experiences, which could easily drive customers away to more nimble challenger banks who have put mobile banking at the forefront of their strategy. This concept is further explored by Compass Plus in its latest white paper, ‘How digital platforms and super apps can power up traditional banks’, which focuses on how banks can pull together a winning strategy by understanding the services needed by today’s mobile banking user, then delivering these services via a user-friendly, sophisticated experience.

To read the full white paper, click here.

For more information, please contact either Declan Kinsella or Ash Dhindsa [email protected] / +44 115 753 0120.