Email Contact Phone Company Visit Website

OpenLink Corporate Headquarters - Long Island, New York Office

1502 RXR Plaza 15th Floor - West Tower
Uniondale
NY
US

OpenLink, Houston Office

909 Fannin, Suite 1200
Houston
TX
US

OpenLink, London Office

5 Aldermanbury Square London
London
GB

OpenLink, Berlin Office

Friedrichstrasse 200, Quartier 106
Berlin
DE

OpenLink, New York City Office

1370 6th Avenue of the Americas, Suite 901
New York
NY
US

OpenLink, Sydney Office

Level 11, 28 Hunter Street
Sydney
AU

OpenLink, Sáo Paulo Office

Alameda Santos 2441 2nd Floor
Sáo Paulo
BR

OpenLink, Vienna Office

Wienerbergstraβe 31-39
Wien
AT

OpenLink, Singapore Office

6 Temasek Boulevard #27-03A Suntec Tower 4
Singapore
SG

OpenLink, Tulsa Office

320 South Boston Avenue, Suite 600
Tulsa
OK
US

OpenLink, Toronto Office

133 Manitou Drive
Kitchener
CA

OpenLink, Bangalore Office

The Millenia, Tower A, Level 7, #1 & 2 Murphy Road, Ulsoor, Bangalore 560008, Karnataka State, India
Bangalore
IN

OpenLink, Mexico City Office

Paseo de la Reforma 265, 16th Floor
Mexico City
D.F.,
MX

New York, NY Head Office

1345 Avenue of the Americas
New York
NY
US

London Office

30 St Mary Axe
London
GB

Telephone

212-901-9750

Contact

Jiro Okochi
[email protected]
Back to all ION Treasury announcements

Openlink wins two 2018 Stevie® Awards for excellence in customer service

 

Openlink, the global leader in trading, treasury and risk management solutions, has won two 2018 Stevie® Awards for individual and team excellence in customer service. 

The Stevie Awards were established in 2002 to generate public recognition of organizations and working professionals worldwide.  The Stevie Awards for Sales & Customer Service, one of seven competition programs, recognize outstanding achievements of customer service, contact center, business development and sales professionals. 

This year’s Gold Stevie Award winner in the category of “Front-line Customer Service Professional of the Year – Technology Industries” is Openlink’s Charles Eberhardt, who previously earned a Gold Stevie Award for “Young Customer Service Professional of the Year” in 2017.  Charles has developed training courses for new hires and leads a mentorship and on-boarding program that optimizes Openlink’s global support capabilities.

For the first time, Openlink submitted an entry in the category of “Customer Service Department of the Year – Computer Software (100 or More Employees),” and earned a Silver Stevie Award on behalf its global customer support team.  This team has evolved Openlink’s support service offering, with a focus on customer experience management and resolution of clients’ issues more quickly and effectively.

“The Stevie Awards for Sales & Customer Service are among the most competitive and fastest-growing competitions out of the seven Stevie Awards programs,” said Michael Gallagher, president and founder of the Stevie Awards. “The heightened interest in customer service awards—evidenced by hundreds of submissions we receive each year— illustrates the increasing importance of client-facing support functions to help companies retain customers, generate revenue and build brand loyalty.” 

Michael Cronin, ‎vice president of support & maintenance operations at Openlink, said, “Our global support team is thrilled to earn two Stevie Awards that recognize our commitment to deliver a superb client experience with every support interaction.  This form of recognition inspires us to continuously improve our support and maintenance approaches and systems—so that we can deliver even more value to our clients in the future.” 

Stevie winners in all categories are listed at www.StevieAwards.com/sales