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Prometeia still a leader in RiskTech100® Customer Satisfaction rankings

Prometeia, the global leader in Risk consulting and software solutions, has raised its position in the 2018 edition of Chartis Research’s RiskTech100®, the most prestigious and comprehensive survey of international vendors active in the Risk, Regulatory and Compliance space.

With an overall ranking of 31st position in the worldwide list, Prometeia continues to be a leader in the Customer Satisfaction category, where it is in second position, the same place it achieved last year.

Prometeia’s overall score increased in the 2018 edition from 57.5% to 59%, and it registered an improvement in all dimensions (Functionality, Core Technology, Strategy, Customer Satisfaction, Market Presence and Innovation).

"In addition to customer satisfaction, which remains our traditional strength compared to other international vendors, we significantly improved our score for innovation,” comments Andrea Partesotti, Head of the Enterprise Risk Management Area at Prometeia. “We have gained seven positions for this dimension reaching a score of 61%, one of the highest among our direct competitors. This is the result of the strategic moves we are making in the fields of AI, Data Science and Big Data technologies, in order to bring our Risk solutions to the edge of the latest technological innovations.”

In the field of Big Data, during 2017 Prometeia continued to extend its approach using the Hadoop framework by strongly promoting innovative banking technology to its customers.

“Prometeia continues to be among the leading pack of scorers in the area of customer satisfaction,” says Rob Stubbs, Head of Research at Chartis. “This is an increasingly important consideration in today’s marketplace.”

Prometeia, the only Italian RiskTech company present in the rankings and the third largest in continental Europe, entered the Chartis RiskTech100® in 2010 and has ascended 66 positions ever since.