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Halifax Head Office

Second Floor G Mill, Dean Clough
Halifax
GB

Solihull Office

2500 The Crescent,Birmingham Business Park
Solihull
GB

Guildford Office

1st Floor,20 Nugent Road, Surrey Research Park
Guildford
GB

Dublin Office

87 Merrion Square South
Dublin
IE

India Office

5th Floor,Golf View, Corporate Tower A, Sector Road, Sector 42, Gurgaon, 122002, Haryana
Gurgaon
IN

South Africa Office

Sandown Mews West,88 Stella Road
Sandton
ZA

Kenya Office

1st Floor,Concert House, Wood Avenue, PO Box 10023
Nairobi
KE

Melbourne Office

Suite 2, Level 3, 293 Camberwell Rd
Camberwell
AU

Sydney Office

Level 14,Lumley House, 309 Kent Street
Sydney
AU

New Zealand Office

Level 4,Equitable House, 57 Symonds Street
Auckland
NZ

USA Office

6465 S. Greenwood Plaza Blvd,Suite 170
Centennial
CO
US

Telephone

07476383407

Contact

Alex Williams
[email protected]
Back to all SSP Limited announcements

SSP completes BIBA System Resilience Review

SSP today confirmed that it has successfully completed and passed the BIBA Broker Supplier Resilience Assessment visit.

BIBA commissioned NCC Group to carry out an independent investigation into the disaster recovery and continuity plans of all the major suppliers to the UK broker market, using the key principles of its Availability Framework. The results of the assessment provide confirmation of resilience that brokers can use as part of their due diligence when selecting a software house partner, or deciding whether to renew / extend their existing relationships.

Leading UK broker One Call Insurance (One Call) is a great example of the multitude of brokers who have made this decision recently, renewing its contract with SSP for a further three years.

Speaking about the deal, Oliver Rose, Director at One Call, said: "I am delighted to extend our relationship with SSP. For over 15 years, SSP has provided One Call with its core broking platform, putting us in a stronger competitive position and enabling us to achieve significant growth."

Adrian Coupland, Customer and Marketing Managing Director, said: "We have always welcomed the increased scrutiny of software houses by BIBA, and worked openly and co-operatively with NCC Group to ensure the assessor could review all our relevant policies, procedures and operations.

"Our priority and focus is on delivering a first class service to our customers, and we won't rest until they tell us this is the case, as One Call has. We have invested heavily in enhancing our technology and resources to provide market-leading levels of service, and are committed to building any learnings from the audit into the way we operate as we continue to strive for excellence."