NewVoiceMedia, a leading global provider of inside sales and contact centre technology that helps businesses sell more, serve better and grow faster, has scooped three Stevie Awards. The company claimed bronze in the ‘Contact Center Solution – New Version’, ‘Sales Automation Solution – New Version’ and ‘Sales or Customer Service Solutions Technology Partner of the Year’ categories of the 11th annual Stevie Awards for Sales & Customer Service.
The Stevie Awards for Sales & Customer Service are the world’s top honours for customer service, contact centre, business development and sales professionals. The Stevie Awards organises several of the world’s leading business awards programmes including the prestigious American Business AwardsSM and International Business AwardsSM. The awards were presented during a gala banquet on 24 February at Caesars Palace in Las Vegas. More than 650 executives from around the world attended.
More than 2,300 nominations from organisations of all sizes and in virtually every industry were evaluated in this year’s competition, an increase of 10 percent from 2016. Winners were determined by the average scores of 77 professionals worldwide.
The award wins closely follow several other victories for NewVoiceMedia including recognition in Deloitte’s Technology Fast 500 EMEA programme and Softech International’s Leading Experts in Tech Awards, and further validate the company’s position as a leader in the cloud communications industry.
Jonathan Gale, CEO of NewVoiceMedia, comments, “We are delighted that our cloud contact centre and inside sales platform has been recognised in three categories of the Stevie Awards. We’re proud to be providing sales and service professionals with the tools to develop more personal relationships with every customer or prospect, and this accolade is further testament that our cloud technology really is best-in-class”.
“The Stevie Awards for Sales & Customer Service continues to be among the most competitive and fastest-growing of our awards programmes”, said Michael Gallagher, founder and president of the Stevie Awards. “The growth of the programme illustrates the importance of the functions highlighted – sales, business development and customer service – to successful enterprises of all types, and how integral recognition in these domains are to building and maintaining corporate reputations”.